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HELP & SUPPORT
Where is my order?
Sign in and go to your Dashboard — every order shows its status (Processing, Dispatched, Delivered) and tracking details once available. Domestic orders dispatch within 24–48 hours.
What size should I get?
TAZKIYA pieces are cut oversized on purpose. If you’d normally wear a Medium, we’d suggest sticking to Medium for the intended fit — size up only if you want it looser still. Check the fabric note on each product page for weight and stretch.
Can I change or cancel my order?
Email us at wear.tazkiya@gmail.com as soon as possible. Once an order has been dispatched, it can no longer be changed or cancelled.
How do returns and exchanges work?
Unworn items with tags attached can be exchanged within 7 days of delivery. Custom-designed pieces are made specifically for you and are final sale — see our Terms & Conditions for the full policy.
My custom design — can I see it before it’s printed?
The preview in the Custom Design tool is the exact placement and sizing we print. Take your time there before adding to cart, since custom pieces can’t be exchanged afterward.
Do you ship internationally?
Yes. International shipping times vary by destination, and customs duties (if any) are the customer’s responsibility unless stated otherwise at checkout.
Still need something?
EMAIL WEAR.TAZKIYA@GMAIL.COMWe usually reply within 24 hours. For order-specific questions, include your order number from your Dashboard.